Wednesday, April 8, 2009

Exam 4 - CP155


CT155 Guide 4

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1. The Advanced Options Menu is accessed by pressing the F2 key when Windows first starts to load.
Answer: False


2. Runas.exe is used to run a program using different permissions than those assigned to the currently logged-on user.
Answer: True


3. By default, Windows 2000/XP automatically restarts immediately after it encounters a system failure.
Answer: True


4. A stop error is an error so drastic it causes Windows to hang or lock up.
Answer: True


5. The Windows 2000 Emergency Repair Process restores the system to the state it was in when the last full backup was made.
Answer: False


6. During startup, the ____ loads the OS boot sector from the active partition and runs the program in this boot sector.
Answer: MBR program


7. During startup, the ____ launches Ntldr.
Answer: Boot sector program


8. Ntldr changes the processor from real mode to ____ flat memory mode.
Answer: 32-bit


9. ____ is a 16-bit real mode program that queries the computer for time and date and surveys hardware.
Answer: Ntdetect.com


10. ____ is the virtual memory swap file.
Answer: Pagefile.sys


11. The Advanced Options Menu is accessed by pressing the ____ key when Windows first starts to load.
Answer: F8


12. Boot logging logs events to the ____ file to investigate the source of an unknown startup error.
Answer: Ntbtlog.txt


13. ____ is used to gain access to a file when permissions to the file are in error or corrupted.
Answer: Cacls.exe


14. ____ is used with an NTFS file system to display and change the compressions applied to files and folders.
Answer: Compact.exe


15. When you load Windows 2000/XP in Safe Mode, all files used for the load are recorded in the ____ file.
Answer: Ntbtlog.txt


16. When you boot with the ____ option, Windows 2000/XP loads normally and you access the regular desktop; however, all files used during the load process are recorded in a file,
Answer: Enable Boot Logging


17. You should use the ____ option for booting if your video drivers are corrupted and you need to update, rollback, or reinstall your video drivers.
Answer: Enable VGA Mode


18. The ____ is a command-driven operating system that does not use a GUI.
Answer: Recovery Console


19. The ____ command of the Recovery Console displays or changes the current folder.
Answer: Cd


20. The ____ command of the Recovery Console sets the current directory to the directory where Windows 2000/XP is installed.
Answer: Systemroot


21. Tasks scheduled to launch at startup are placed in the ____ folder.
Answer: C:\Windows\Tasks


22. Windows 2000/XP stores all installed fonts in the ____ folder.
Answer: C:\Windows\Fonts


23. The Windows XP ____ can be used to temporarily disable startup services and other programs and help you find the one causing a problem.
Answer: System Configuration Utility


24. To restore a system using the ASR backup, you begin by booting from the Windows XP setup CD and then you press ____ when a message appears asking you to do so.
Answer: F2


25. A(n) ____ upgrade installs Windows over the existing installation.
Answer: in-place


26. In the Recovery Console, you enter the command ____ to see a list of all services currently installed, which includes device drivers.
Answer: Listsvc


27. Identify the letter of the choice that best matches the phrase or definition.

1. Ntldr
2. Ntoskrnl.exe
3. Boot.ini
4. Bootsect.dos
5. Hal.dll
6. Ntdll.dll
7. Program Compatibility Wizard
8. Safe Mode
9. SC


A. The Windows 2000/XP boot strap loader program
B. A hidden text file that contains information about installed OSs on the hard drive
C. Hardware abstraction layer
D. Windows core component program
E. Loads the Windows desktop with a minimum configuration
F. Used to stop or start a service that runs in the background
G. Responsible for loading an OS other than Windows 2000/XP
H. Intermediating service to executive services; provides many support functions
I. Used to resolve issues that prevent legacy software from working in Windows XP

Correct Answer: A:1, B:3, C:5, D:2, E:8, F:9, G:4, H:6, I:7

Exam 1 - CP155

You can buy a new license for Windows 9x/Me.

Answer: False


An operating system is responsible for storing files and folders on a secondary storage device using an organizational method called the file system.

Answer: True


The taskbar is normally located at the bottom of the Windows desktop, displaying information about open programs and providing quick access to others.

Answer: True


In Windows XP, My Computer and Windows Explorer are really the same tools with different names.
Answer: True


A(n) ____ is software that controls a computer.

Answer: operating system

____ was the operating system used by early versions of Windows, including Windows 3.1 and Windows 3.11.
Answer: DOS


____ offers a Recovery Console and a Command Prompt window where you use DOS-like commands.

Answer: Windows 2000/XP


Windows NT corrected many problems with ____.

Answer: None of the above



Windows 2000 is an upgrade of ____.

Answer: Windows NT


The recommended requirements to run Windows 2000 Professional include a ____ MHz Pentium-compatible processor.

Answer: 133


____ is an upgrade of Windows 2000.

Answer: Windows XP


Windows XP Professional requires a minimum of ____ MB of RAM.

Answer: 128


____ is code-named Longhorn.

Answer: Windows Vista


Linux is distributed by several different companies, whose versions of Linux are sometimes called ____.

Answer: distributions


Applications written to provide a GUI shell for Unix and Linux are called ____.

Answer: Windows


When a Mac is turned on, the ____ program is automatically launched and it provides the desktop.

Answer: Finder


Windows keeps some data in text files called ____ files.

Answer: initialization


When an OS is first executed, the initial screen that appears, together with its menus, commands, and icons, is called the _____.

Answer: desktop


A hard drive or floppy disk is composed of ____, which are concentric circles on the disk surface.

Answer: tracks


When each logical drive is formatted, a single directory table is placed on the drive called the ____.

Answer: root directory


Subdirectories are also known as ____.

Answer: folders


When you refer to a drive and directories that are pointing to the location of a file, as in C:\wp\data\myfile.txt, the drive and directories are called the ____ to the file.

Answer: path


The method of using the hard drive as though it were RAM is called ____.

Answer: virtual memory


____ on the desktop is an icon that points to a program you can execute, or to a file or folder.

Answer: shortcut



The ____ gives a graphical view of hardware devices configured under Windows and the resources and drivers they use.

Answer: Device Manager


Identify the letter of the choice that best matches the phrase or definition.

1. DOS 5. Unix 9. desktop
2. Windows 2000 6. OS/2
3. Windows XP 7. shell
4. system tray 8. kernel

A. Located on the right side of the taskbar; displays icons for running services
B. An upgrade of Windows NT
C. Attempts to integrate Windows 9x/Me and 2000, while providing added support for multimedia and networking technologies
D. An interface on the computer screen
E. The portion of the operating system that relates to the user and to applications
F. Developed by IBM and Microsoft; less common for home desktop PCs, but used in certain types of networks
G. Responsible for interacting with hardware
H. The first operating system among IBM computers and IBM-compatible computers
I. A popular OS used to control networks and to support applications used on the Internet

Correct Answer: A:4, B:2, C:3, D:9, E:7, F:6, G:8, H:1, I:5

Exam 3 Cp155

Guide Esam 3

1. An example of multithreading is Microsoft Word requesting that the subsystem read a large file from the hard drive and print a job at the same time.
Answer: True


2. A domain uses a peer-to-peer networking model.
Answer: False


3. The active partition is the partition on the hard drive used to boot the OS.
Answer: True


4. Windows XP is able to use an application installed under the other OS in a dual boot.
Answer: True


5. FAT32 supports compression of individual files and folders.
Answer: False


6. For USB or FireWire devices, it is necessary to power down the PC before you plug in the device.
Answer: False


7. You can use Windows Explorer, Disk Management, or the Format command to format each logical drive.
Answer: True


8. In a console, the individual tools are called hives.
Answer: False


9. A snapshot of the system state created by System Restore is called a restore point.
Answer: True


10. Device Manager can be used to update the drivers for a device.
Answer:True


11. Windows XP ____ Edition is used for high-end gaming computers using AMD processors, for servers, or for heavily technical workstations that run scientific and engineering applications and need greater amounts of memory and higher performance than standard desktop PCs.
Answer: Professional x64


12. ____ mode is a processor mode in which programs have only limited access to system information and can access hardware only through other OS services.
Answer: User


13. The OS has several subsystems, or OS ____, that use the user mode and interface with the user and with applications.
Answer: modules


14. A ____ is a single task that a process requests from the kernel.
Answer:thread


15. A ____ is a program or group of programs that is running, together with the system resources assigned to it, such as memory addresses, environmental variables, and other resources.
Answer: process


16. ____ mode is the operating system mode in which programs have extensive access to system information and hardware.
Answer: Kernel


17. The ____ is the layer between the OS and the hardware.
Answer: HAL


18. Executive services interface between the subsystems in user mode and the ____.
Answer: HAL


19. A workgroup uses a(n) ____ networking model.
Answer: peer-to-peer


20. ____ is a directory database and service that allows for a single administration point for all shared resources on a network.
Answer: Active Directory


21. In Windows 2000/XP, a(n) ____ has rights and permissions to all computer software and hardware resources and is responsible for setting up other user accounts and assigning them privileges.
Answer: administrator


22. A hard drive is divided into ____-byte sectors.
Answer: 512


23. When Windows 2000/XP is installed on a new hard drive, each partition is divided into one or more ____.
Answer: logical drives


24. FAT32 is efficient for logical drives up to ____ GB.
Answer: 16


25. To take full advantage of Windows 2000/XP power management abilities, your system BIOS must be ____-compliant.
Answer: ACPI


26. The ability to boot from both Windows XP and Windows 2000 on the same machine or to boot Windows 2000/XP and another OS is called a ____.
Answer: dual boot


27. Windows 2000/XP can support up to ____ partitions on a hard drive.
Answer: four


28. A text file or script that contains the answers to installation questions is called a(n) _ file. Answer: answer

29. ____ is a process which replicates a drive to a new computer or to another drive on the same computer.
Answer: Drive imaging


30. Product ____ is a method used by Microsoft to prevent unlicensed use of its software so that you must purchase a Windows XP license for each installation of Windows XP.
Answer: activation

31. ____ is the last service pack Microsoft made available for Windows 2000 before it stopped providing mainstream support for the OS.
Answer: SP4


32. You can use ____ to update drivers to the manufacturer drivers.
Answer: Device Manager


33. If the Found New Hardware Wizard does not automatically launch or you have a problem with the wizard, you can use the ____ applet in the Control Panel to install the device.
Answer: Add/Remove Hardware


34. After Windows 2000/XP is installed, any partition or logical drive except the one on which Windows is installed can be created using ____, available from the Windows desktop.
Answer: Disk Management

35. ____ is a graphical, user-friendly utility that you can use to create partitions and format logical drives.
Answer: Disk Management


36. Dynamic disks are mainly used when you want to implement ____ where files can be stored across more than one physical hard drive.
Answer: RAID


37. If you update a driver and the new driver does not perform as expected, you can revert to the old driver by using the ____ feature.

Answer: Driver Rollback


38. To use the File Signature Verification tool, you need to type the ____ command in the Run dialog box.
Answer: Sigverif.exe

39. To install applications and other software under Windows 2000/XP, you can use the ____ applet in the Control Panel.
Answer: Add or Remove Programs


40. You can install software only if you have ____ privileges.
Answer: Administrator


41. To access Computer Management, open ____, open the Administrative Tools window, and then double-click the Computer Management icon.
Answer: Control Panel


42. A ____ is a single window that contains one or more administrative tools such as Device Manager or Disk Management.
Answer: console


43. A console is saved in a file with a(n) ____ file extension.
Answer: msc


44. The ____ log records events based on audit policies, which an administrator sets to monitor user activity.
Answer: security


45. The ____ log records events triggered by Windows components, such as a device driver failing to load during the boot process.
Answer: system

46. Windows 2000/XP calls the files critical to a successful operating system load the ____.
Answer: system state data


47. If the administrator set the system to perform an unattended installation, the ____ checks all protected system files after Setup is completed to see whether they were modified during the installation.
Answer: SFC


48. You can use the ____ tool to back up the entire drive on which Windows is installed.
Answer: ASR

49. The lowest hierarchical level in a registry is the ____.
Answer: value

50. ____ contains all configuration data about the computer, including information about device drivers and devices used at startup.
Answer: HKEY_LOCAL_MACHINE


51. Physically, the registry is stored in five files called ____.
Answer: hives


52. Memory is allocated in 4K segments, also known as ____.
Answer: pages


53. Identify the letter of the choice that best matches the phrase or definition.

1. Windows 2000 Datacenter Server
2. Windows 2000 Server
3. NTVDM
4. Windows domain
5. primary partition
6. extended partition
7. boot partition
8. slack
9. Service Pack 2


A. A carefully controlled environment that Windows 2000/XP provides
B. Has more than one logical drive
C. Wasted space on a drive
D. A network operating system that is a step up from Windows 2000 Advanced Server; it is
intended for use in large enterprise operations centers
E. A group of networked computers that share a centralized directory database of user account
information and security for the entire group of computers
F. The partition where the Windows 2000/XP operating system is stored
G. The improved version of Windows NT Server; designed as a network operating system for
low-end servers
H. Has only one logical drive
I. Offers some great benefits, including Windows Firewall and Internet Explorer Pop-up Blocker


Correct Answer: A:3, B:6, C:8, D:1, E:4, F:7, G:2, H:5, I:9



54. Identify the letter of the choice that best matches the phrase or definition.

1. Diskpart command
2. Disk Management
3. Event Viewer
4. Compatibility Mode
5. Dr. Watson
6. Dependency Walker
7. System Restore
8. registry
9. Task Manager


A. Can be used to check for hardware errors recorded in a Windows log that might help give
you clues
B. Lists all the files used by an application
C. A hierarchical database containing information about all the hardware, software, device drivers, network protocols, and user configuration needed by the OS and applications
D. Can be used to partition a drive and create logical drives within these partitions
E. Provides an application with the environment it expects from the operating system for which it was designed
F. Can be set to routinely make snapshots of critical Windows system files necessary to load the OS
G. Can be used to create volumes on dynamic disks, and to convert a basic disk to a dynamic disk
H. A utility that automatically launches when an application problem occurs; it generates a report that you can then send to the software developers to help them solve the problem
I. Lets you view the applications and processes running on your computer as well as performance information for the processor and memory


Correct Answer: A:3, B:6, C:8, D:1, E:4, F:7, G:2, H:5, I:9

Guide 2

CT155 Guide 2

BIOS on the motherboard is assigned the top part of conventional memory.
Answer: False


The Scandisk command creates partitions and logical drives on the hard drive, displays partition information, and restores a damaged Master Boot Record. Answer: False
The Sys command copies the Windows 9x/Me system files needed to boot to a disk or hard drive.
Answer: True

If you receive the “No boot device available” error message, you should use Fdisk to examine the partition table on the hard drive.
Answer: True


Configuration data is primarily stored in the Windows 9x/Me registry. Answer: True The name of the swap file in Windows 9x/Me is Win386.swp.
Answer: True


After both a clean and an upgrade install, you must reinstall all hardware and applications. Answer: False

Safe Mode executes entries in the registry that load device drivers. Answer: False
The Windows 95/98 registry is contained in two files, System.dat and User.dat.
Answer: True


After POST, startup BIOS looks to ____ to know which storage media to search for an OS.
Answer: CMOS RAM


Once ____ is loaded into memory, the boot record program is no longer needed, and control is turned over to ____.
Answer: Io.sys


A ____ is a temporary holding area for files.
Answer: buffer


A(n) ____ is an
area of memory that looks and acts like a hard drive, but because it is memory, it is much faster.
Answer: RAM drive


When booting from the Windows 9x/Me startup disk, DOS creates a ____ to hold files after they have been uncompressed.
Answer: RAM drive

A ____ file is a text file that contains a series of commands that are executed in order.
Answer: batch

The Path command of the Autoexec.bat file lists multiple paths, separated by ____.
Answer: semicolons

The ____ command of the Autoexec.bat file is used to create and assign a value to an environmental variable.
Answer: Set

The ____ command of the Autoexec.bat file turns on and off the displaying of commands and messages.
Answer: Echo

Memory addresses above 1024K are called ____ memory.
Answer: extended

____ is considered a device driver because it manages memory as a device.
Answer: Himem.sys

You can determine the amount of memory a device driver allocates for itself and its data by using the ____ command with the /M filename option.
Answer: MEM

A command prompt window is sometimes called a ____.
Answer: DOS box

Under DOS, a filename can contain up to ____ characters.
Answer: 8 The ____ is a wildcard for one character.
Answer: question mark (?)

The ____ is a wildcard for more than one character. Answer: asterisk (*)
A floppy disk with enough software to load an operating system is called a(n) ____ disk.
Answer: bootable A bootable disk with some utility programs to troubleshoot a failed hard

drive is called a ____ disk.
Answer: rescue

The ____ command creates a subdirectory under a directory.
Answer: Mkdir

The ____ is a component of the OS responsible for presenting the graphical interface to the user and providing graphics support to output devices.
Answer: GDI

Windows 9x/Me is a ____.
Answer: mix of 16-bit processing and 32-bit processing

The ____ is responsible for managing memory, virtual machines, and all the resources needed by each application.
Answer: VMM

The ____ takes care of all disk access.
Answer: IFS manager

The ____ driver manager, first used with Windows 98, is responsible for managing device drivers.
Answer: WDM

Applications call on the OS to access hardware or other software by using a(n) ____ call.
Answer: API

When applications are first loaded by Windows 9x/Me, the methods to access hardware and software are made available to the software through an interface called a ____.
Answer: virtual machine

____ memory is hard drive space that is made to act like memory.
Answer: Virtual

The VMM moves 4K segments, called ____, in and out of physical RAM. Answer: pages With FAT16, the smallest possible cluster size is ____ sectors.
Answer: four

In FAT 16, if a file contains fewer than 2,048 bytes, the remaining bytes in the cluster make up space which is called ____.
Answer: slack

Before installing Windows 9x/Me as an upgrade, you should run ____ to check and repair errors on the hard drive.
Answer: ScanDisk

You should choose the ____ installation option when installing Windows 9x/Me on a notebook computer.
Answer: Portable

You should choose the ____ installation option if you know you need components not normally installed under the Typical installation.
Answer: Custom

____ are updates and fixes to the OS released by Microsoft.
Answer: Patches

For a system to be truly Plug and Play, a ____-bit device driver must be available.
Answer: 32

Windows 3.x used ____ files to manage the virtual machine environment for DOS applications and provided a(n) ____ editor to alter these files.
Answer: PIF

If you want an application to ignore a line in a .ini file, you can turn the line into a comment line by putting a(n) ____ at the beginning of the line.
Answer: semicolon (;)

Names in the left pane of the Windows 9x/Me registry window are called ____.
Answer: keys

In Windows 9x/ME, you can get to Safe Mode either from the startup menu or by pressing the ____ key while Windows is loading.
Answer: F5

In Windows 9x/ME, you can force the startup menu to appear rather than the “Starting Windows” message by pressing the ____ key or holding down the ____ key during the boot.
Answer: F8, Ctrl

Computer Answer.

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